Items where Author is "Yance, Candra Juli"

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Thesis

Yance, Candra Juli (2012) Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barriers Terhadap Customer Retention pada Perusahaan Penyedia Jasa Telekomunikasi Kartu Seluler GSM di Batam. Undergraduate thesis, Universitas Internasional Batam.

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