Items where Author is "Yance, Candra Juli"

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Yance, Candra Juli (2012) Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barriers Terhadap Customer Retention pada Perusahaan Penyedia Jasa Telekomunikasi Kartu Seluler GSM di Batam. Undergraduate thesis, Universitas Internasional Batam.

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