Items where Author is "Chaterina, Chaterina"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 1.

Chaterina, Chaterina (2010) Analisis Pengaruh Expectation Of Service Recovery, Perceived Quality of Service Recovery, Initial Negative Affect Terhadap Satisfaction With Service Recovery dengan Customer Disconfirmation dan Equity Sebagai Variabel Intervening. Undergraduate thesis, Universitas Internasional Batam.

This list was generated on Thu Nov 21 01:31:32 2024 WIB.
Repository Universitas Internasional Batam is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.