Analysis of Pedestrian Services in Metropolitan Cities: Case of Jakarta Business Area

Rifai, A.I. and Akhir, A.F. and Isradi, M. and Mufhidin, A. (2021) Analysis of Pedestrian Services in Metropolitan Cities: Case of Jakarta Business Area. International Conference on Industrial Engineering and Operations Management Monterrey. pp. 647-653.

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Abstract

One of the characteristics of an excellent urban environment is a friendly environment for pedestrians. Pedestrian facilities that meet the standards are required in the central business district, where most activities are walking. In recent years, Jakarta, as a business city, has continued to improve its pedestrian facilities. Of course, these improvements must be examined whether they are following the community's needs or viceversa. This paper aims to find out about the level of comfort and level of service at the new pedestrian facilities in the Metropolitan City of Jakarta. The research method was carried out through a survey and a questionnaire. Data was collected in the Mega Kuningan Business District with repaired pedestrians. The number of respondents was 100 people. The analysis carried out is Importance Performance Analysis (IPA) and Level of Service (LoS) analysis. The results of this study indicate that the newly built pedestrian has met level A. Based on the analysis of interest, it is still necessary to increase security. Meanwhile, based on the comfort analysis, additional lighting and shade are required. This study shows that pedestrians' improvement in the business district in the Metropolitan City of Jakarta is good and needs to be developed in other locations. Keywords: Business Area, Level of Service, Pedestrian, Metropolitan City,

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