Analysis of the Satisfaction Level of Sidewalk Users:(Case Study on Jl Jendral Ahmad Yani Bekasi)

Johanes, A and Dermawan, W. B and Isradi, M and Rifai, A. I (2022) Analysis of the Satisfaction Level of Sidewalk Users:(Case Study on Jl Jendral Ahmad Yani Bekasi). ADRI International Journal of Engineering and Natural Science, 7 (1). pp. 74-82. ISSN 2549-5364

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Abstract

The development of sidewalks has not been in alignment with the number of evaluation results related to the level of utilization so far. In this study, the aim is to analyze the level of pedestrian satisfaction and its complementary facilities on the Jl. General Ahmad Yani. Problems that often arise related to pedestrian facilities include: the damage to the physical form of the sidewalk, the sidewalk is used as a place for other activities such as a place for selling street vendors, parking for motorized vehicles, billboards along the sidewalk. This research method is carried out by surveying directly to the research location in order to obtain pedestrian data such as the number of pedestrians, pedestrian speed, etc. Then also by distributing questionnaires to 95 respondents. Based on research conducted using the LOS method to determine the level of service on the sidewalks of Jendral Ahmad Yani's road which was carried out at two observation points, namely Mega Bekasi Hypermall parking lot and Ammarosa Grande Hotel, it was found that the results of the Los A Standard for Pedestrian Space in The two points are LOS A Standard for average speed at Mega Bekasi Parking, and LOS E Standard for Average Speed at Ammarosa Grande Hotel, then LOS A Standard for Flow at Mega Bekasi Parking, and LOS A Standard for Flow at Ammarosa Hotel Grande, finally found LOS B Standard for Ratio in Mega Bekasi Parking, and LOS A Standard for Ratio at Ammarosa Grande Hotel. .96 which is included in VERY GOOD condition. Keywords Level Of Service (LOS ), Importance Performance Analysis (IPA), Pedestrian, Sidewalk.

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