Peranan Departemen Food and Beverage Product di Hotel Travelodge Batam

Putra, Ferry Tjahaja (2020) Peranan Departemen Food and Beverage Product di Hotel Travelodge Batam. Project Report. Universitas Internasional Batam. (Submitted)

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Abstract

Kegiatan pariwisata merupakan sektor penyumbang perekonomian, berkembangnya pariwisata menjadi sumber utama bagi beberapa daerah. Batam merupakan salah satu daerah tujuan wisata oleh wisatawan asing. Wisatawan yang datang berasal dari Negara China dan negara yang dekat dengan Batam. Tidak hanya itu kegiatan MICE yang ada di Batam juga menjadi salah satu kegiatan penunjang kegiatan pariwisata di Batam. Maka dari itu kegiatan ini semua harus diikutsertakan dengan pembangunan yang dapat menunjang kegiatan pariwisata. Untuk semua itu dibutuhkan juga suatu akomondasi yaitu hotel. Dalam sebuah hotel memiliki pelayanan yang memberi kenyamanan kepada tamu dan memberikan fasilitas yang membantu memudahkan para tamu. Hotel memiliki salah satu fasilitas yaitu restoran, dalam restoran ini terdapat bagian food and beverage service dan food and beverage product. Penulis melaksanakan kegiatan kerja praktek di bagian food and beverage product. Laporan kerja praktek ini disusun berdasarkan pengalaman langsung penulis selama melaksanakan kegiatan kerja praktek selama 4 bulan di Hotel Traveodge Batam. Kegiatan ini dimulai dari tanggal 5 Agustus 2019 sampai 5 Desember 2019. Selama mengerjakan laporan praktek penulis mengunakan metode wawancara, observasi, dan studi pustaka dalam mengumpulkan data yang digunakan untuk menyusun laporan kerja praktek. Dalam melaksanakan kerja praktek penulis melakukan perancangan dalam melaksanakan kegiatan kerja praktek. Dalam pelaksanaan kerja praktek penulis menemukan banyak pengetahuan yang baru bagi penulis, dari kegiatan ini penulis mendapat banyak pengalaman dalam kegiatan operasional food and beverage product. Dalam kegiatan kerja praktek ini penulis diajarkan bagaimana menghadapi situasi-situasi yang ramai dan cara mengatasinya. Maka dari itu penulis dapat dipercaya dalam kegiatan operasional tersebut ********************************************************************** Tourism activities are an economic contributor sector, the development of tourism is a major source for several regions. Batam is one of the tourist destinations by foreign tourists. Tourists who come from China and countries close to Batam. Not only that MICE activities in Batam also become one of the activities supporting tourism activities in Batam. Therefore all of these activities must be included with development that can support tourism activities. For all that, an hotel is also needed. In a hotel has services that provide comfort to guests and provide facilities that help facilitate guests. The hotel has one of the facilities that is a restaurant, in this restaurant there is a section of food and beverage service and food and beverage products. The author carries out practical work activities in the food and beverage product section. This practical work report is compiled based on the author's direct experience during carrying out practical work activities for 4 months at Traveodge Hotel Batam. This activity began from August 5, 2019 to December 5, 2019. During the work report the authors used the interview method, observation, and literature study in collecting data used to prepare practical work reports. In carrying out practical work the authors do the design in carrying out practical work activities. In the implementation of practical work the author found a lot of new knowledge for the writer, from this activity the writer gained a lot of experience in food and beverage product operational activities. In practical work activities the author is taught how to deal with crowded situations and how to overcome them. Therefore the author can be trusted in these operational activities.

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