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Hasibuan, Flora (0208) Pengaruh Trust In Salesperson Terhadap Trust In The Supplier Firm dan Attitudinal Loyalty dengan Satisfaction With Salesperson dan Service Quality Sebagai Variabel Intervening. Undergraduate thesis, Universitas Internasional Batam.
Osman, Osman (0208) Analisis Pengaruh Relationship Efforts Terhadap Trust. Undergraduate thesis, Universitas Internasional Batam.