Items where Author is "Medi, Medi"

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Medi, Medi (2007) Analisa Pengaruh Tingkat Agresi Keluhan Terhadap Pelanggan untuk Mengulangi Pembelian, Status Merek Perusahaan yang Dirasakan dan Kepuasan Masa Lalu dengan Pengalaman Penanganan Keluhan Secara Psikologi Sebagai Variabel Intervening. Undergraduate thesis, Universitas Internasional Batam.

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