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Hendera, Hendera (2010) Analisis Pengaruh Dimention Of Service Quality dan Trust Terhadap Two Levels Of Customer Loyalty. Undergraduate thesis, Universitas Internasional Batam.
Hendera, Hendera (2010) Analisis Pengaruh Dimention of Service Quality dan Trust Terhadap Two Levels of Customer Loyalty. Undergraduate thesis, Universitas Internasional Batam.