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Ansen, Ansen (2016) Analisis Pengaruh Tangibles,Reliability, Responsiveness, Assurance, Empathy dan Bank Policy Terhadap Decision To Take a Loan Pada Bank Perkreditan Rakyat di Kota di Batam. Undergraduate thesis, Universitas Internasional Batam.
Ansen, Ansen (2016) Analisis Pengaruh Tangibles,Reliability, Responsiveness, Assurance, Empathy dan Bank Policy Terhadap Decision to Take a Loan pada Bank Perkreditan Rakyat di Kota Batam. Undergraduate thesis, Universitas Internasional Batam.