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Anastasia, Citra (2022) Peningkatan Mutu Layanan Customer Service pada PT. Triplus Hitech Batam melalui SOP Digital. Project Report. Universitas Internasional Batam.
Anastasia, Citra (2022) Examining the Korean Wave Effect on Purchase Intention dnd Actual Purchase Behavior. Undergraduate thesis, Universitas Internasional Batam.