Kartika, Cynthia (2020) Analisis Faktor-Faktor yang Mempengaruhi Keterikatan Karyawan pada Bank Umum di Kota Batam. Undergraduate thesis, Universitas Internasional Batam.
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Abstract
Tujuan dari penelitian ini adalah untuk menguji dampak variabel seperti motivasi, pengakuan dan penghargaan,peran kinerja, lingkungan kerja, dan kompensasi terhadap keterikatan karyawan dalam layanan Perbankan di Kota Batam. Karena layanan jasa perbankan berkembang dengan pesat, maka peneliti mengambil lima Bank Umum terbesar di Kota Batam dari segi aset sebagai referensi dalam membantu proses penelitian. Penelitian ini dilakukan dengan menggunakan metode pengumpulan data primer dengan menyebarkan 150 kuesioner kepada responden yang berperan sebagai para pekerja diperusahaan jasa layanan perbankan yang ada di Kota Batam. Semua kuesioner yang telah disebarkan akan dikumpulkan kembali dan kuesioner yang kembali berjumlah 150 kuesioner yang terisi lengkap, maka penelitian dapat dilakukan dengan menggunakan perangkat SPSS (Statistical Package for the Social Science) untuk pengolahan data. Hasil penelitian ini membuktikan bahwa terdapat tiga varibel independen seperti motivasi, peran kinerja dan kompensasi memiliki hubungan yang signifikan positif terhadap variabel keterikatan karyawan. Sedangkan terdapat dua variabel dependen seperti variabel pengakuan dan penghargaan dan variabel lingkungan kerja yang memiliki hubungan signifikan negative terhadap keterikatan karyawan. Dengan demikian diharapkan pada manajemen perusahaan jasa layanan perbankan dapat mempertimbangkan semua variabel yang ada diatas, baik variabel yang signifikan positif maupun negative untuk bisa ditingkatkan.--------------------------------------------------The purpose of this study is to examine the impact of variables such as motivation, recognition and appreciation, role performance, work environment, and compensation on employee engagement in banking services in Batam City. Because banking services are developing rapidly, researchers takes the five largest commercial banks in Batam City in terms of assets as references in assisting the research process. This research is conducted using primary data collection methods by distributing 150 questionnaires to direct respondents who act as workers in banking service companies in Batam City. All questionnaires that have been distributed will be collected again and 150 questionnaires that have been returned are completely filled out, so the research can be carried out using the SPSS (Statistical Package for the Social Science) tool for data processing. The results of this study prove that there are three independent variables such as motivation, the role of performance and compensation which have a significant positive relationship to the employee engagement variable. Meanwhile, there are two dependent variables such as recognition and reward variables and work environment variables which have a significant negative relationship to employee engagement. Thus it is expected that the management of banking service companies can consider all the variables listed above, both positive and negative significant variables to be improved.
Item Type: | Thesis (Undergraduate) |
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Uncontrolled Keywords: | motivation, rewards and recognition, role performance, work environment, compensation, employee engagement, banking companies |
Subjects: | H Social Sciences > HF Commerce > Business > Personnel management. Employment management |
Divisions: | School of Economic and Business > Management |
Depositing User: | Herlina Gultom |
Date Deposited: | 19 Jan 2021 08:37 |
Last Modified: | 19 Jan 2021 08:37 |
URI: | http://repository.uib.ac.id/id/eprint/3301 |
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