Nofy, Nofy (2020) Tanggung Jawab Pelaku Usaha Terhadap Konsumen di Laundry Anggrek Mas 1 Kota Batam Berdasarkan Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen (Studi Kasus Laundry Anggrek Mas 1 Batam). Project Report. Universitas Internasional Batam. (Submitted)
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Abstract
Tujuan kerja praktek ini untuk mengatasi permasalahan yang terjadi antara pelaku usaha dan konsumen. Bahwa selama ini di Laundry Anggrek Mas 1 tidak memiliki Syarat dan Ketentuan dalam jasa pencucian, sehingga hal tersebut menimbulkan kerugian bagi perusahaan dan konsumen. Metode Penelitian normatif akan menjadi metode penelitian hukum yang penulis pilih dalam penulisan Laporan Kerja Praktek ini. Kerja Praktek mempunyai tiga tahapan yaitu proses pengerjaan yaitu Tahapan Persiapan, pelaksaan dan terakhir adalah Tahap penilaian dan pelaporan. Tahap pelaksanaan ini yaitu memuat tahap awal dari kerangka pertama melalui pengamatan dan wawancara serta mengumpulkan data-data dan analisis sesuai dengan kebutuhan dalam pelayanan jasa laundry. Luaran proyek yang dihasilkan membuat suatu rancangan berupa syarat dan ketentuan dalam menggunakan jasa laundry yang berupa hak dan kewajiban yang ditentukan dalam Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen. Rancangan tersebut kemudian diimplementasikan dan mendapatkan hasil yang bagus dan mampu meningkatkan kinerja kerja praktek ********************************************************************** The purpose of this practical work is to overcome the problems that occur between businesses and consumers. That so far in Laundry Anggrek Mas 1 does not have Terms and Conditions in the washing service, so that it causes losses for companies and consumers. The normative research method will be the legal research method chosen by the author in writing this Job Training Report. Practical Work has three stages, namely the process of work, namely the Preparation Stage, implementation and finally the assessment and reporting stage. This implementation phase consists of the initial stage of the first framework through observation and interviews and collecting data and analysis in accordance with the needs of the laundry service. The resulting project output makes a draft in the form of terms and conditions for using laundry services in the form of rights and obligations specified in Law Number 8 of 1999 concerning Consumer Protection. The design is then implemented and gets good results and can improve practical work performance.
Item Type: | Monograph (Project Report) |
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Additional Information: | Similarity: 16 |
Uncontrolled Keywords: | consumen protection, Businnes Actor, Right and Obligations |
Subjects: | K Law > Hukum Dagang K Law > Hukum Perdata K Law > Hukum Pidana K Law |
Divisions: | School of Law > Law Science |
SWORD Depositor: | Admin Repository Universitas Internasional Batam |
Depositing User: | Admin Repository Universitas Internasional Batam |
Date Deposited: | 30 Apr 2020 09:50 |
Last Modified: | 30 Apr 2020 09:52 |
URI: | http://repository.uib.ac.id/id/eprint/2882 |
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