Items where Author is "Putra, Yongky Aditya"

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Thesis

Putra, Yongky Aditya (2012) Analisis Peran Affective Attitude Dan Kepuasan Sebagai Variabel Mediasi Dalam Pengaruh Antara Kualitas Pelayanan Terhadap Willingness To Recommend dan Behavioural Intentions Bagai Perusahaan Tbk Yang Menggunakan Jasa Kap di Indonesia. Undergraduate thesis, Universitas Internasional Batam.

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