Analisis Faktor-Faktor yang Mempengaruhi Retensi Karyawan pada Hotel Bintang 4 di Batam

Safitri, Gita Mona (2020) Analisis Faktor-Faktor yang Mempengaruhi Retensi Karyawan pada Hotel Bintang 4 di Batam. Undergraduate thesis, Universitas Internasional Batam.

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Abstract

Tujuan dari penelitian ini adalah untuk menganalisis faktor-faktor yang mempengaruhi retensi karyawan. Faktor yang mempengaruhi retensi karyawan yaitu SHRM Practices yang meliputi Recruitment & Selection, Training & Career Development, Performance Appraisal dan Compensation & Benefits. Terdapat pula faktor lain yaitu Demographic & Professional Characteristics. Penelitian ini menggunakan metode purposive sampling dan data yang diolah menggunakan PLS. Jumlah responden penelitian ini adalah sebanyak 259 dari 270 kuesioner yang disebarkan. Responden dari penelitian ini adalah karyawan hotel bintang 4 di Batam yang memiliki nilai memuaskan pada situs travel, Traveloka diatas 8,6. Berdasarkan hasil penelitian yang dilakukan dan data yang telah diolah, variabel SHRM practices memiliki pengaruh yang signifikan terhadap variabel employee retention. Dimana dalam hal perekrutan, pelatihan, kompensasi maupun benefit memiliki pengaruh positif terhadap retensi karyawan.-----------The purpose of this study is to analyze the factors that affect employee retention. Factors that affect employee retention are SHRM Practices which include Recruitment & Selection, Training & Career Development, Performance Appraisal and Compensation & Benefits. There are also other factors, namely Demographic & Professional Characteristics. This research uses purposive sampling method and the data is processed using PLS. The number of respondents in this study was 259 out of 270 questionnaires distributed. Respondents of this study were employees of 4 star hotels in Batam which had satisfactory scores on the travel site, Traveloka, above 8.6. Based on the results of the research conducted and the data that have been processed, the SHRM practices variable has a significant effect on the employee retention variable. Where in terms of recruitment, training, compensation and benefits have a positive influence on employee retention.

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