Pengaruh Rasa Kagum Terhadap Kepuasan Wisata Saat Berkunjung ke Wisata Religi di Kota Batam

Herman, Herman (2020) Pengaruh Rasa Kagum Terhadap Kepuasan Wisata Saat Berkunjung ke Wisata Religi di Kota Batam. Undergraduate thesis, Universitas Internasional Batam.

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Abstract

Kota Batam merupakan kota yang terkenal dengan sektor wisatanya, banyak orang dari luar negara berkunjung ke kota Batam dikarenakan banyak tempat wisatanya. “Kekaguman” merupakan pengalaman yang paling dinanti oleh wisatawan. Studi ini menyelidiki bagaimana emosi kekaguman wisatawan diinduksi ketika wisatawan mengunjungi tempat religi. Penelitian ini dilakukan untuk mengetahui pengaruh saat rasa kagum timbul dari suasana religi dan pemandangan sekitar terhadap kepuasan wisata. Penelitian ini tergolong jenis penelitian kuantitatif yang menegaskan prinsip objektivitas secara seksama, pengumpulan data dengan cara membagikan kuesioner kepada wisatawan yang mengunjungi tempat wisata religi di kota Batam. Menggunakan perangkat lunak IBM SPSS Statistic 23.0 untuk menganalisis data demografi responden dan juga Smart PLS 3.0 sebagai alat bantu dalam menganalisis data umum responden. Beberapa variabel yang dipercaya memiliki dampak pada pembentukan rasa kagum wisata saat mengunjungi tempat wisata religi, yaitu variabel persepsi suasana religi dan persepsi lingkungan alam sekitar dengan variabel kekaguman sebagai mediasi kedua variabel tersebut. Hubungan mediasi menuju variabel kekaguman dimoderasi oleh tipe pengunjung (peziarah dan duniawi). Hasil penelitian menunjukkan bahwa rasa kagum dapat memicu kepuasan wisata yang ada pada wisatawan tersebut saat mengunjungi wisata religi di kota Batam. Keputusan untuk menggunakan variabel – variabel yang disebutkan sebelumnya adalah dikarenakan penelitian sebelumnya yang memberikan gambaran umum untuk masalah yang akan dipelajari. ********************************************************************** Batam city is a city tha famous for its tourism sector, many people from outside the country visit this city because of many tourist attractions. “Amazement” is one of the most highly desireable experiences for tourist. This study investigates how tourists’ amazement emotion is induced when tourists visit religious place and how the amazement experience influences their satisfaction. There are also tourism place renowned in Batam, one of the largest Buddhist Temple in South East Asia popularly known as The Laughing Buddha Temple and Vihara Duta Maitreya. This research is classified as a quantitative research that emphasizes the principle of objectivity, collecting data by distributing questionnaires to tourists who visit religious destinations in Batam city. Using IBM SPSS Statistics 23.0 software to analyze respondents demographic data and also using Smart PLS 3.0 to analyzing respondents general data. Some variables that are believed to have an impact on the creating an amazement emotion on tourists when visiting religious tourism destination. Some variables are believe able to create this amazement emotion when visiting religious tourism destination, there are variable perception vastness of natural environment and variable perception of religious ambient with variable amazement as their mediation. The mediation relation to variable amazement is moderated by the type of visitors (pilgrim and secular). The main result that can be concluded that amazement can trigger tourists satisfaction when tourists visit religious places on Batam city and the best recommendation for this study is to add variables and expand aspects of the study by involving local tourists. The decision to use the mentioned variables is due to previous research that provides general description of the problem to be studied. Keyword: amazement experience, sustainable tourism,perceived environment, pilgrim, secular tourist

Item Type: Thesis (Undergraduate)
Additional Information: Similarity: 23
Uncontrolled Keywords: amazement experience,sustainable tourism,perceived environment,pilgrim,secular tourist
Subjects: H Social Sciences > HF Commerce > Business > Marketing. Distribution of products
Divisions: School of Economic and Business > Accounting
SWORD Depositor: Admin Repository Universitas Internasional Batam
Depositing User: Admin Repository Universitas Internasional Batam
Date Deposited: 27 Apr 2020 09:02
Last Modified: 27 Apr 2020 09:03
URI: http://repository.uib.ac.id/id/eprint/2215

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